1. Q: How can we trust 92u69.net? A: Reputation is our life, we accept Paypal as our major payment method, buyers can file a dispute to get back money if they can´t get their orders.
We have 91 paypal reputations and 415 ebay feedbacks of 100% positive(91 means 91 verified paypal members had sent payment to our account,please contact us for our ebay links and paypal account name).If you can´t see our 91 reputation number beside our account at sending payment page,you can stop ordering from us.
We accept refund or exchange for any missending,damage or quality problem.For more questions please don´t hesitate to call us at any time(7x24 hours)
2. Q: Why your website does not have shopping cart and membership?
A: Shopping cart will require our customers to register your personal information on the site,but such information is easy to reveal to the internet hackers. So it is more safe to directly email us your order and other information,after doing the first order we will keep the record of your address and you do not have to send us your address for future orders.
3. Q: Do you retail or wholesale? If wholesale, what is the minimum order? A: So far we specialize in wholesale mostly.Normally the minimum quantity is 3-4 pieces each style.
4.Q:What currency is the price based on your website?
A: The prices are all listed by US Dollar. We also accept other currency like EUR,GBP for payment according to current conversion rate.
5. Q: Does the price included shipping cost or not? If not, how much is the shipping cost? A: The price is for wholesale(mix retail order is more expensive) without shipping cost. Shipping cost is calculated according to different country and weight of order. Here are average weight of per common items,Jeans:0.7KG,Polos:0.3KG,Tees:0.2KG,Bags:0.7KG,Suits:0.8KG,
Detail calculation as follow:
Area |
First 0.5kg |
Add 0.5kg |
Indonesia,Malaysia,Australia Philippines,Thailand,Singapore |
17USD |
5USD |
Europe(UK,Italy,etc.),Canada |
23USD |
6USD |
United States |
20USD |
6USD |
Bangladesh,India |
25USD |
6USD |
Argentina,Brazil,Colombia,Cuba,Mexico |
25USD |
7USD |
Bahrain,Iran,Iraq,Israel,Jordan,Kuwait |
31USD |
9USD |
Kazakhstan,Russia,Ukraien,Poland |
32USD |
9USD | |
6. Q: How are the goods delivered and how long? A: Goods are delivered by air express like EMS,DHL,UPS etc.We recommend to use EMS because it is proved to be safe and fast based on lower cost.You will receive the goods within one week. We also put a profoma invoice with the parcels and declare lower value as gifts so you do not have to pay any tax to the customs.
7. Q: How to track the status of the shipment? A: Tracking number can be showed on carrier websites. All EMS numbers can be firstly tracked on http://www.ems.com.cn/english-main.jsp
Then for USA parcel it can also be tracked on www.usps.com
For UK also on www.parcelforce.com/Polling/Polling3.asp
For Australia on http://ice.auspost.com.au/
For Canada on www.canadapost.ca/cpo/mc/default.jsf
Other countries see:www.ems.com.cn/jsp/track/ttq/e-cha-xun-lian-jie.html
8. Q: I can not find the item I am looking for, how can I search? A: On the left hand side of our webpage there is a searching engine column,you can search our items by keyword,item name or our item ID.Meanwhile,welcome to send us your ideal items which are not found on our website and we can find for you. |